Monday, May 3, 2010
More Casino Exclusion Noncompliance
As effective as casino self-exclusion can be for combating pathological gambling, its implementation often leaves something to be desired: gamblers in some jurisdictions repeatedly enter casinos from which they have excluded without being removed. Recently, casinos in New Jersey and Pennsylvania have been fined for allowing self-excluded individuals to gamble. The transgressive customer in New Jersey used aliases to set up frequent player accounts: thirteen of his fifteen aliases were spotted by the casinos, but two "worked." While the two New Jersey casinos were fined $10,000 each for allowing this self-excluded, pseudonymous person to gamble, they were "allowed to keep the more than $87,000 he lost while gambling there because they did not knowingly allow an excluded player to gamble, the commission said." The self-excluded generally are drawn from the pool of a casino's best customers.